HRVST Shipping Policy
We want to be your premier sourcing partner and will proactively contact you with any delays, or service disruptions. See our Shipping Policies below:
To ensure we get our product in your hands on time, orders must be received a of minimum 24 hours prior to shipment day. No orders will be shipped the day prior to all major holidays.
It is the buyer's responsibility to be available or to notify the receiving party of delivery. FedEx will NOT contact the recipient to schedule delivery. All shipments will be left at the front door by FedEx. Apartment building deliveries will be left with doorman or office if available.
Correct and current “Ship To” address is the customer’s responsibility. Physical address only, no P.O. or boxes accepted.
Once an order has been shipped, a change of address will delay your perishable order for an extra day. Neither Harvest nor FedEx will accept liability for shipments delayed due to incorrect or change of address while in transit.
If your shipment is delayed, or there is a problem with your shipment please contact customer service at info@hrvstchefsmarket.com